---
title: "Regenerating Report Credentials"
slug: "regenerating-report-credentials"
updated: 2026-03-01T18:21:59Z
published: 2026-03-01T18:21:59Z
canonical: "docs.tuggerapp.com/regenerating-report-credentials"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tuggerapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Regenerating Report Credentials

Your Tugger Report Credentials (Username and Password) are used by Power BI, Tableau, and Excel to connect to your data via OData. You can regenerate these at any time, which creates a new Username and Password and immediately invalidates the old ones.

## When to regenerate

You should regenerate your credentials if:

- A team member who had access to the credentials has left your organisation
- You suspect the credentials have been shared with someone who shouldn't have them
- You're asked to do so by the Tugger team as part of troubleshooting

## How to regenerate

1. Log in to Tugger at [tuggerapp.com](https://tuggerapp.com)
2. Navigate to your connector and select **Report Credentials**
3. Click **Regenerate Username and Password**

![Screenshot: Report Credentials section with Regenerate button highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/Regenerate_Credentials_Highlighted.jpg)

Your Username and Password will be updated immediately. The OData URL stays the same.

> **Important:** Once you regenerate, the old credentials will stop working straight away. Any reports connected using the old credentials will fail to refresh until you update them.

## Updating credentials in Power BI Desktop

After regenerating, you'll need to update the stored credentials in Power BI Desktop.

1. Open your report in Power BI Desktop
2. Go to **File** > **Options and Settings** > **Data source settings**
3. Find the Tugger OData entry in the list and click **Edit Permissions**
4. Click **Edit** under Credentials
5. Make sure **Basic** is selected on the left
6. Enter the new **Username** and **Password** from Tugger's Report Setup page
7. Click **Save**
8. Close the dialogue and click **Refresh** in the Home ribbon to confirm it's working

![Screenshot: Power BI Desktop Data source settings with Edit Permissions highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/power-bi-desktop-edit-permissions-highlighted.jpg)

## Updating credentials in Power BI Service

If you've published your report to Power BI Service, you'll need to update the credentials there too, otherwise scheduled refreshes will fail.

1. Go to [Power BI Service](https://app.powerbi.com)
2. Open your Workspace and find the **dataset** (not the report)
3. Click the **Settings** icon (gear) or hover over the dataset and click **Schedule refresh**
4. Under **Data source credentials**, click **Edit credentials**
5. Set the authentication method to **Basic**
6. Enter the new **Username** and **Password**
7. Click **Sign in**

![Screenshot: Power BI Service dataset credentials screen](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/power-bi-service-save-credentials.jpg)

Your next scheduled refresh (or manual refresh) will use the new credentials.

## Updating credentials in Excel

If you've connected Excel to Tugger via OData, you'll need to update the stored credentials there too.

1. Open your Excel workbook
2. Go to the **Data** tab and click **Get Data** > **Data Source Settings**
3. Find the Tugger OData entry and click **Edit Permissions**
4. Click **Edit** under Credentials
5. Enter the new **Username** and **Password**
6. Click **Save**, then refresh your data

---

**Related articles:**

- [Connecting Power BI Desktop to Tugger](/docs/connecting-power-bi-desktop-to-tugger)
- [Publishing to Power BI Service](/docs/publishing-to-power-bi-service)
- [Connecting Excel to Tugger](/docs/connecting-excel-to-tugger)
- [Report Refresh Errors](/docs/report-refresh-errors)