--- title: "Connecting Tugger to ChatGPT" slug: "connecting-tugger-to-chatgpt" updated: 2026-09-14T10:08:53Z published: 2026-09-14T10:08:53Z canonical: "docs.tuggerapp.com/connecting-tugger-to-chatgpt" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.tuggerapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Connecting Tugger to ChatGPT This guide walks you through connecting Tugger AI Insights to ChatGPT (by OpenAI), so you can ask questions about your business data in natural language. Setup takes around 5 minutes. ## What you'll need - A **Tugger account** with at least one active connector that has completed its first sync - **MCP access enabled by your Tugger admin** - by default, users have no MCP access. Your admin needs to grant you access on the User Permissions tab in [MCP Configuration](/docs/tugger-mcp-configuration) before you can connect. - A **ChatGPT account** with a Plus, Pro, Team, or Enterprise plan. MCP servers are not available on the free plan. ## Step 1: Find your MCP server URL in Tugger > **Note:** This step requires administrator access. If you're not an admin, ask your Tugger admin for the server URL. 1. Log in to Tugger at [tuggerapp.com](https://tuggerapp.com) 2. Click **MCP Configuration** in the menu 3. On the **Setup Guides** tab, you'll see your **Server URL** at the top of the page ![Screenshot: MCP Configuration - Setup Guides tab showing Server URL with copy button](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/mcsetupguides-server-url.jpg) 1. Click the copy button next to the URL to copy it to your clipboard ## Step 2: Open your ChatGPT settings 1. Open ChatGPT and sign in 2. Click your **profile name** at the bottom of the left sidebar 3. Click **Settings** ![Screenshot: ChatGPT sidebar with the profile menu open and Settings highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/1.OpenSettings.png) ## Step 3: Add Tugger as an MCP server 1. In the left sidebar of Settings, under **Integrations**, click **Plugins** 2. Select the **MCPs** tab 3. Click **Add** (top right), then click **Add MCP server** ![Screenshot: ChatGPT Settings - Plugins page with the MCPs tab and the Add MCP server option highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/2.AddMcpServer.png) 1. On the **Connect to a custom MCP** screen, fill in the following: - **Name:** Tugger - **Type:** Streamable HTTP - **URL:** paste the Server URL you copied from Tugger 2. Leave **Bearer token env var**, **Headers**, and **Headers from environment variables** empty. Tugger uses OAuth, so no token or header is needed here. 3. Click **Save** ![Screenshot: Connect to a custom MCP screen with the Name and URL filled in and Save highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/3.ConnectToCustomMcp.png) ## Step 4: Authenticate with Tugger Once saved, Tugger appears in your list of MCP servers with an **Authenticate** button. 1. Click **Authenticate** next to the Tugger server ![Screenshot: Tugger listed under Servers with the Authenticate button highlighted](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/4.Authenticate.png) 1. You'll be taken to the Tugger sign-in screen. Log in with your Tugger credentials and approve the request ![Screenshot: Tugger OAuth login/authorisation screen](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/tugger-login.jpg) 1. You'll be returned to ChatGPT. The Authenticate button disappears and the toggle next to Tugger stays switched on, which means the connection is live > **Note:** Your Tugger admin controls which connectors you can access through AI Insights. If you can't see data from a particular connector, ask your admin to check your permissions in [MCP Configuration](/docs/tugger-mcp-configuration). ## Step 5: Start asking questions You're all set. Go back to the chat and start asking about your data. Try one of these to get started: - *"What connectors do I have access to in Tugger?"* - a good first question to confirm what data is available - *"Show me a summary of my data"* - lets the AI explore what's there - *"What are my top 10 customers by revenue?"* - if you have an accounting connector like Xero or QuickBooks ![Screenshot: Example ChatGPT conversation querying Tugger data](https://cdn.document360.io/915cfc9e-45d4-4924-af8d-4cea920ef985/Images/Documentation/7.TalkToYourData.png) For more example prompts and tips on getting the best answers, see [Tips for Getting the Best Results from AI Insights](/docs/tips-for-getting-the-best-results-from-ai-insights). ## Troubleshooting **Tugger does not appear in the MCP server list** - Check that you completed Step 3 and the server was saved successfully. Go to Settings > Plugins > MCPs and look under **Servers**. **Connection failed or timed out** - Double-check the Server URL in your [Tugger MCP Configuration](/docs/tugger-mcp-configuration) and make sure it matches the URL you entered. You can review it by clicking the settings (cog) icon next to the Tugger server. - Make sure the **Type** is set to **Streamable HTTP**, not STDIO. **The Authenticate button is still showing** - Authentication has not completed. Click **Authenticate** again and make sure you finish the Tugger sign-in and approve the request. - If your session has expired, ChatGPT will show the Authenticate button again. Simply re-authenticate. **Connected but no data showing** - Check that the toggle next to the Tugger server is switched on. - Check that at least one connector has completed its first sync in Tugger. - Ask your Tugger admin to check your access level on the User Permissions tab in MCP Configuration. By default, users have No Access and need to be granted permission. **Getting unexpected or incomplete results** - Try being more specific in your questions - see [Tips for Getting the Best Results from AI Insights](/docs/tips-for-getting-the-best-results-from-ai-insights). - Make sure the connector containing the data you are asking about is included in your MCP access permissions. **Need to disconnect or reconnect?** - In ChatGPT: go to Settings > Plugins > MCPs, click the settings (cog) icon next to Tugger, and remove the server. Then follow this guide again to reconnect. To pause access without removing it, switch the toggle off instead. - In Tugger: your admin can deactivate the OAuth client from the OAuth Clients tab in MCP Configuration. --- **Related articles:** - [What is Tugger AI Insights?](/docs/what-is-tugger-ai-insights) - [Tips for Getting the Best Results from AI Insights](/docs/tips-for-getting-the-best-results-from-ai-insights) - [Tugger MCP Configuration](/docs/tugger-mcp-configuration)